At DANZZ.co.uk we care about your items we want your prints to be delivered intact and on time. That's why we dispatch all orders using a tracked courier service. Couriers used may vary depending on the product ordered and its weight/value.
Your delivery will be sent via DPD, Hermes or Royal Mail, depending on size and weight of the item. The delivery service we use is at our discretion and your order will show the service used once dispatched.
Your order will be updated with a tracking number and you will receive an email or SMS message showing the ETA, please make the correct arrangements to make sure you are home when it arrives.
Some areas in Scotland may take up to 5 additional days to arrive.
These postcodes will incur an additional charge as they are not within the standard delivery zone. IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE. Please contact us should you wish delivery to this area.
PLEASE NOTE:
Our ‘Express Delivery Option’ maybe unable. You will be contacted should you select this option and have an address in the excluded areas.
Delivery to Northern Ireland and The Channel Islands may incur an additional charge dependent on weight and size items ordered, please contact us should you wish delivery to this area.
Our ‘Express Delivery Option’ maybe unable. You will be contacted should you select this option and have an address in the excluded areas.
DELIVERY TIMES.
Standard Delivery
3-5 Working Days
Express Delivery
1-2 Working Days
PLEASE NOTE:
Delivery times are estimates and are approximate dates only. Where a delivery attempt has been made you should contact the relevant delivery company to arrange a collection or new delivery date.
All orders are printed and dispatched within 48 hours, so an example let say you order on Monday ‘during our open hours’ your order will be printed and dispatched on by Wednesday at the latest and delivered by Saturday the same week when choosing our Standard Delivery Option, or by Friday when choosing our Express Delivery Option. Please note larger orders may take slightly longer to dispatch.
Although we do everything possible to reduce any interruptions, damages do occur sometimes. In this instance you must contact us by email support@danzz.co.uk detailing the damage. Please take a digital picture showing the damage this is as so we can claim on our insurance against the courier. Please do not dispose the damaged items as we may still require them to be returned (on these instances alone when a return is required we will arrange return shipping.). Once we have been told (and have received the images showing the damage) we will replace the damaged goods as soon as possible where applicable. All damages should be reported within 24 hours!
1) The address provided is incomplete and or the couriers unable to locate the address providede. To reduce any issues always include the house name/number and postcode.
2) The artwork is poor quality or wrong size. We pride ourselves in producing quality products, which we do by using quality artwork. Should there be any doubt you might not be happy with the results we will try and contact you and may ask that you provided a higher quality artwork.
Although we do everything possible to reduce any interruptions, on 3 delivery attempts a parcel maybe returned to sender. In this instance you must contact us by email support@danzz.co.uk we may recharge delivery where the problem was with the location.